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Jídelní Check Support
Troubleshooting and account-data guidance for the Jídelní Check web app and ChatGPT plugin.
Last updated: September 16, 2026
Connect or reconnect the ChatGPT plugin
If Jídelní Check stops responding in ChatGPT, disconnect and reconnect the plugin, complete the Jídelní Check sign-in flow, and try a read-only request such as asking for your nutrition profile. Never paste passwords, MFA codes, access tokens, or API keys into a chat or support request.
A food or meal looks wrong
Ask the assistant to show the resolved food, portion, nutrition, and source before saving a correction. If the meal is already logged, supported meal metadata can be edited, or the meal can be removed and logged again through the trusted resolver path.
Delete a meal
You can delete a meal from your diary when you explicitly confirm the deletion. The active diary stops showing the meal immediately. Jídelní Check currently uses soft deletion, as described in the Privacy Policy.
Account and data requests
The current web app does not provide a one-click account deletion button. If you need account-level access, correction, export, or deletion that is not available through self-service controls, contact the verified Jídelní Check publisher through the support/contact channel shown by the platform where you installed the plugin and reference this support URL.
Include only the information needed to identify the account and describe the request. Do not send passwords, MFA codes, API keys, payment-card information, or medical records. We may ask you to sign in or otherwise verify account control before completing a privacy request.
What to include in a support request
- A short description of what you expected and what happened.
- Whether the issue occurred in the web app or through ChatGPT.
- The approximate time of the issue, if relevant.
- For a food mismatch, the food name, amount, and source or barcode when available.
Privacy and terms
Read how Jídelní Check handles personal data in thePrivacy Policyand review theTerms of Service.
Medical questions
Jídelní Check provides general nutrition tracking, not diagnosis or treatment. If your question is about symptoms, a medical condition, medication, or clinical treatment, contact an appropriate healthcare professional instead of relying on the plugin.
